From inquiry to qualified lead in four steps
No new software for your team to learn. Reply AI works within the phone and channels you already use — and we handle the setup.
We learn your business
We map your services, hours, pricing tiers, policies, service area, and the questions your customers actually ask — so the receptionist speaks in your terms.
- Services & pricing
- Hours & coverage area
- Customer FAQs & policies
We configure the receptionist
We set up conversation paths, qualification questions, booking rules, and escalation logic around how your business and your team actually work.
- Conversation scripts & rules
- Qualification questions
- Escalation & handoff rules
We test & connect channels
We walk every conversation path end-to-end, fix the rough edges, and connect the phone and messaging channels you already use.
- End-to-end call testing
- Channel connections
- QA & tuning
Your team receives leads
Qualified inquiries and escalations land where your team already works — no new dashboard to babysit, no workflow to learn.
- Qualified leads routed to you
- Escalations with full context
- No new tool to learn
What happens after you get started
Payment happens at checkout, and your approval controls when your receptionist goes live. Here's the path from setup to launch.
- 1We review your intake and confirm scope together.
- 2We configure and test the receptionist against your real FAQs.
- 3We connect your phone and messaging channels.
- 4You approve, and qualified inquiries start flowing to your team.
- 5We optimize and tune as real conversations come in.
Stop letting unanswered inquiries become lost opportunities.
See how Reply AI responds to every call, message, and inquiry — and turns more of them into customers.